Managing Disciplinary Situations - Vista
Managing Disciplinary Situations

Managing Disciplinary Situations

A one-day practical, participative workshop designed to give managers knowledge, confidence and techniques to manage disciplinary hearings effectively and within the legal framework.

Learning Objectives

By attending this workshop, delegates will be able to:

  • Demonstrate an understanding of the ways in which our disciplinary process delivers ‘fairness’ according to the legal framework
  • Identify the respective roles in the hearing, and show how to define the role of a representative to keep a hearing constructive
  • Describe when and how to suspend an employee – and how to follow up on that suspension
  • Plan a disciplinary hearing and identify the factors of a case to take into account to make a fair decision about outcome and relevant sanction.
  • Identify steps to take to manage their team after a team member has faced disciplinary action.
Course Overview

We build all our training programmes bespoke, so it’s down to where you want the emphasis of your workshop to be. Here is an example of what a typical course could look like, but please get in touch to tailor this for your business.

TopicContent
Introductions and welcomeThe objectives for the session

Introduction to the approach to the programme and case study

How key investigations techniques are relevant here too
The legal framework for a fair, effective disciplinary hearingThe fair dismissal ‘formula’

The ACAS Code ‘whats’ and ‘Hows’

The standard of proof: what exactly is a ‘reasonable decision’?

A step by step guide to the disciplinary procedure
Suspending an employeeWhen and how to suspend an employee

Keeping in touch with a suspended team member
The importance of the invitation to a hearingCase study-based critique of an invitation letter
Managing the participants at a hearingThe employee’s right to be accompanied

Who can be a companion and what is their role?
Planning the hearingThe role of the chairperson to explore the issues.

When do you ask (question), tell and review?
A ‘reasonable’ decision: Did the employee commit the alleged misconduct?Making a ‘reasonable’ decision

How do you achieve a ‘genuine belief based on reasonable grounds’
The appropriate sanctionWhat’s the role of a warning?

When can you dismiss?

The role of mitigating and aggravating factors

The role of consistency
Completing the outcome letterHow to 'show your workings'
AppealsWhat happens if...?
CloseKey learnings and action planning

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