Performance Culture: Highly Effective Feedback Training Programme
A half or one day practical, participative programme covering the key principles and techniques for giving effective feedback.
Learning objectives
By attending this workshop, delegates will be able to:
- Use feedback to drive high performance
- Describe the benefits of feedback
- Identify what prevents them from giving feedback
- Give constructive feedback using the WHIFF model
- State the traits of effective feedback
Discover our favourite feedback structure (it works)
Course Overview
We build all our training programmes bespoke, so that’s down to where you want the emphasis of your managers’ workshop to be. Here is an example of what a typical course could look like, but please get in touch to tailor this for your business.
| Topic | Content |
|---|---|
| Introduction and Welcome | The objectives for the session |
| High Support and Challenge | Introduction to the support and challenge matrix |
| Feedback - Benefits Feedback - Styles | Feedback exercise - ball in bucket Exploration of the benefits of feedback Feedback styles questionnaire and review |
| Feedback - What hinders us? | Exercise to discover what hinders people from giving feedback Introduction to limiting beliefs |
| Feedback - What good looks like | Identifying the traits of good, effective feedback |
| Feedback - WHIFF | Introduction to a feedback framework and practice |
| Feedback - Receiving | How to receive feedback effectively |
